Hi

I have a used iphone 6s plus with the previous owners info on it so i cannot use it.




Posted on Jan 29, 2022 6:29 PM

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Posted on Jan 29, 2022 6:34 PM

The previous owner had to remove Find My and remove it from their device list.


Without knowing their AppleID and password you cannot use the phone. A risk of buying second-hand phones.

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