Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

After factory resetting the phone, it requires previous owner email or passcode to setup. Past owner not contactable. Any alternative to reconfigure the phone?

After factory resetting the phone, it requires previous owner email or passcode to setup. Past owner not contactable. Any alternative to reconfigure the phone?


Posted on Feb 21, 2023 11:00 PM

Reply
Question marked as Best reply

Posted on Feb 22, 2023 12:13 AM

no, not really


activation lock is not a thing on the ipad it's a theft protection on apples servers


it needs to be removed How to remove

Activation Lock - Apple Support


if you don't know your appleID password If you have

forgotten your Apple ID

password – Apple Support (UK)


then you will need the assistance of apple Activation Lock - Support

(apple.com)

and or

 Apple Support

And or

 Contact - Official Apple Support

and or

Genius Bar Reservation and Apple

Support Options - Apple


1 reply
Question marked as Best reply

Feb 22, 2023 12:13 AM in response to RayLKC

no, not really


activation lock is not a thing on the ipad it's a theft protection on apples servers


it needs to be removed How to remove

Activation Lock - Apple Support


if you don't know your appleID password If you have

forgotten your Apple ID

password – Apple Support (UK)


then you will need the assistance of apple Activation Lock - Support

(apple.com)

and or

 Apple Support

And or

 Contact - Official Apple Support

and or

Genius Bar Reservation and Apple

Support Options - Apple


After factory resetting the phone, it requires previous owner email or passcode to setup. Past owner not contactable. Any alternative to reconfigure the phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.