Staingate after 2 months. Apple, really?!

Question

Level 1

14 points

Staingate after 2 months. Apple, really?!

Hello everyone. I bought this Macbook Pro M1 2020, just 2 months ago. I wiped it only a few times with microfiber with clean water. But the problem is that is not just a damaged oleophobic coating, these are real hard scratches and abrasions from the keyboard and the metal part near trackpad. it's ridiculous.

Isn't that covered by the warranty?! This is my first MacBook, I have long dreamed of it and the quality of Apple, but I did not expect this!

MacBook Pro 13″, macOS 11.6

Posted on Jan 29, 2022 10:18 PM

Reply

Answer 1

Best reply

Axel Foley

Level 10

148,410 points

Jan 29, 2022 10:37 PM in response to Vyacheslav1

FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support: ➔ Contacting Apple for support and service including international calling numbers.

You are probably better off getting your M1 MacBook Pro’s screen examined at the Apple Store or at an Authorized Service Center for diagnosis and a resolution which may or may not be covered under the warranty.

Axel F.

Reply