Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to set up email using Spectrum/ charter.net?

How to set up email using Spectrum/ charter.net?

Continue to receive “cannot connect account would you like to try without using SSL.

I have tried using their IMAP.charter.net that didn’t work, tried using mobile.charter.net with mobile entered with uppercase (M) for mobile and all capital letters as well still unable to connect this has been for two years now and two phone upgrades. Any suggestions?

iPhone XR, iOS 15

Posted on Jan 30, 2022 3:22 AM

Reply
Question marked as Best reply

Posted on Jan 30, 2022 6:26 AM

Charter Email has been rebranded and it is know marketed as Spectrum Webmail. The domain charter.net was kept so that existing clients can access their emails.

See:

https://www.spectrum.net/support/internet/iphone-wifi-email-connection-0


https://www.spectrum.net/support/internet/mobile-email-setup





2 replies

How to set up email using Spectrum/ charter.net?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.