Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Kgreen44
Kgreen44 Author
User level: Level 1
35 points

wrong album art paired with music

How can I fix wrong album artwork that showed up on iPhone, when its correct on Windows laptop iTunes??






Windows, Windows 6

Posted on Jan 30, 2022 8:32 AM

Reply
Question marked as Top-ranking reply
User profile for user: Kgreen44
Kgreen44 Author
User level: Level 1
35 points

Posted on Feb 26, 2022 10:40 AM

i did find a solution after talking to multiple Apple service folks. On my iPhone, I signed out of my iTunes account . Then after signing back in all the art corrected itself. Do this: Start at Settings, then tap on your initials at the top, then it takes you to a screen where you can click on Media & Purchases. Then log out. Then log in again. It fixes immediately.

View in context

Similar questions

4 replies
Question marked as Top-ranking reply
User profile for user: Kgreen44
Kgreen44 Author
User level: Level 1
35 points

Feb 26, 2022 10:40 AM in response to iseethecosmos

i did find a solution after talking to multiple Apple service folks. On my iPhone, I signed out of my iTunes account . Then after signing back in all the art corrected itself. Do this: Start at Settings, then tap on your initials at the top, then it takes you to a screen where you can click on Media & Purchases. Then log out. Then log in again. It fixes immediately.

Reply
User profile for user: iseethecosmos
iseethecosmos
User level: Level 1
8 points

Feb 26, 2022 8:01 AM in response to Kgreen44

I am having similar issues, and now it's gotten to the point where if I event preview a song on iTunes, it changes my artwork on my iPhone to a completely different album's artwork. I've been trying to find any way to fix it, but nothing seems to work.


I've tried the following:

  • Deleting the album artwork and adding it again.
  • Removing the music from my phone and then added it back.
  • Deleting the music from my iTunes, adding them back, then adding them onto my phone again.
  • Restarting my iPhone.
  • Restarting iTunes.


I have no other ideas on what to try, and it's extremely bothersome to me.

Reply

wrong album art paired with music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up