Password change -- Problems in Mail app

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Password change -- Problems in Mail app

I just upgraded to Monterey 12.2 OS. When logging into a regular news site I got a new message saying my password might have been comrpromised in a data leak. I changed my Google password (which is what I use) in all 3 devices I use -- iMac, iPad, iPhone. The iPhone and iPad are fine. But on iMac with this new OS, my Mail app does not now recognize my mail (messages stay in Outbox, unsent). When I go to accounts and select Google, it asks me to grant MacOS permission to read and delete all my emails, contacts (what terrible language --- why would I want that? I think the message meant 'do we have permission to do in the app everything you do on Google?'

When I said yes, then I get a message simply saying 'this account already exists' --- which makes no sense at all. I cannot send messages (or receive them) on my Mail app on iMac. How do I solve this? Thanks.

iMac 21.5″, macOS 10.15

Posted on Jan 30, 2022 2:03 PM

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Answer 1

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leroydouglas

Community+ 2024

Level 10

188,460 points

Jan 31, 2022 9:55 AM in response to corbinbdc

corbinbdc wrote:

I just upgraded to Monterey 12.2 OS. When logging into a regular news site I got a new message saying my password might have been comrpromised in a data leak. I changed my Google password (which is what I use) in all 3 devices I use -- iMac, iPad, iPhone. The iPhone and iPad are fine. But on iMac with this new OS, my Mail app does not now recognize my mail (messages stay in Outbox, unsent). When I go to accounts and select Google, it asks me to grant MacOS permission to read and delete all my emails, contacts (what terrible language --- why would I want that? I think the message meant 'do we have permission to do in the app everything you do on Google?'

When I said yes, then I get a message simply saying 'this account already exists' --- which makes no sense at all. I cannot send messages (or receive them) on my Mail app on iMac. How do I solve this? Thanks.

See if there is anything here—

If you can’t send or receive email on your Mac

https://support.apple.com/en-us/HT204075

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Answer 2

corbinbdc Author

Level 1

15 points

Jan 31, 2022 10:08 AM in response to leroydouglas

Thanks much. I did finally figure it out -- I had to go to "internet accounts" under System Preferences, enter the new password, then somehow it enabled my email account just fine.. Though why I couldn't do exactly the same thing under "Preferences" in the Mail App itself is totally beyond me. I still don't understand why there was a problem in the first place. It didn't help that under Internet accounts there is a Google icon, then *another* Google icon (imap). How is a non-computer geek really supposed to know which one to choose? But I appreciate your reply....

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Password change -- Problems in Mail app

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