Why can't I access the iTunes Store?
Why can't I access the iTunes store?
[Re-Titled by Moderator]
What are you using (e.g. iPhone, Mac, PC), what OS version is on it, and what have you tried so far ?
4 replies
nothing, I get a blank white page. When I try to click listen now or radio, I get this error message,
"app.js[2031:72] Error: We’ve run into a problem"
When I try to open the app store I get the same thing. A totally blank page.
I'm on macOS 12.2, currently trialing Apple Music, next to Tidal. The Music app loads and I can browse the store. I can't however see my transferred playlists (do show up in Apple Music on my Android phone and using music.apple.com).
When I click my Account symbol in the desktop app, I get app.js[2031:72] Error: We’ve run into a problem. with a retry button and the program cannot be exited, apart from force quitting it.
I understand the Music app has been completely rewritten for 12.2 but I guess not tested all that well.
Why can't you ? What happens ?
Why can't I access the iTunes Store?