I took a screenshot on September 2021, sent it to a friend through Whatsapp. Now that I don't need it any longer, I've been trying to delete the file, which was automatically placed on the desktop. Strangely, every time I delete the file by clicking on 'move to bin' and 'empty bin', the file will always reappear on the desktop. Did anyone encounter the same problem? Does anyone got ideas to fix it? Thanks a bunch!
MacBook Air 13″, macOS 12.1
I have no idea what might have caused it, but in an attempt to delete that screenshot try restarting your Mac in "Safe Mode": How to use safe mode on your Mac - Apple Support.
Try dragging it to the Trash while in that mode, and see if it remains deleted. At your option, empty the Trash.
Then, restart your Mac normally.
I have no idea what might have caused it, but in an attempt to delete that screenshot try restarting your Mac in "Safe Mode": How to use safe mode on your Mac - Apple Support.
Try dragging it to the Trash while in that mode, and see if it remains deleted. At your option, empty the Trash.
Then, restart your Mac normally.
Jean6246,
If you start your Mac in safe mode, are you able to delete the screenshot? This article can help you start in safe mode:
How to use safe mode on your Mac
Thank you.
That's really odd. Something is causing that file to be regenerated. Perhaps it's Whatsapp?
Consider Using EtreCheck - Apple Community. Post its report in a reply to this Discussion.
Hi Jean6246,
We understand you're unable to delete a screenshot from your Mac. We would recommend the steps in the following guide that can help:
Delete files and folders on Mac
Hope this helps!
Have a great day.
This solution didn't work couple of months ago, but the updated OS seems to have enabled the file to be removed in safe mode; I clicked move to bin, emptied the trash, and the screenshot was gone (usually it reappeared in the blink of an eye)
However, that culprit shows up again on my desktop after I exit the safe mode.
Perhaps, is the file associated with any software?
Hi!
I've tried deleting the file and emptying the bin multiple times, but the file always reappears on the desktop :(
Thanks for helping out though :)
Screenshot file cannot be deleted
