Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Air 2019 Black screen

I spilled a very small amount of water on my macbook air (2019) display and now nothing comes up. The backlight is still working and I opened up the Macboook and found no water damage on any of the connectors/components. The display even worked for a bit and then went back to just a blank screen with the backlight on. Is there anything I can do before replacing the display?

Thank you!

Posted on Jan 31, 2022 8:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2022 10:25 AM

Hi,

Following article could solve your issue.

If your Mac starts up to a blank screen - Apple Support

If it doesn't help at all, as you said, you'd better make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your MacBook Air there.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


1 reply
Question marked as Top-ranking reply

Jan 31, 2022 10:25 AM in response to fhk135

Hi,

Following article could solve your issue.

If your Mac starts up to a blank screen - Apple Support

If it doesn't help at all, as you said, you'd better make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your MacBook Air there.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


Macbook Air 2019 Black screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.