Powerbeats pro humming sound when in ear

So about 20 minutes ago my left earbud just started humming, its just a low, electric sound that comes from it. I don’t know what caused it to do this, I didn’t drop either them or the case, it won’t make any noise and isn’t responding to any of the buttons on the left earbud. It’s only the left one though, the right one functions fine. I turned off my phone, de-synced my earbuds and everything. I just really hope they didn’t break, I only got them for Christmas!

Posted on Jan 31, 2022 11:29 AM

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Question marked as Top-ranking reply

Posted on Feb 1, 2022 10:29 AM

Hello Rsd455,


Thanks for reaching out to us in Apple Support Communities about your Powerbeats Pro are producing an unexpected sound. We're happy to help by looking into this more! 


The following support article provides some troubleshooting steps to try for this behavior:


Reset your Beats earphones - Apple Support


If you still have issues, try connecting your Beats to another device to see if you still have issues:


Set up and use your Powerbeats Pro with an iPhone, Mac, or other device - Apple Support


If you hear this same sound after pairing your Powerbeats Pro with a different device, reach out to Apple Support:


Get Support


Best Regards.

1 reply
Question marked as Top-ranking reply

Feb 1, 2022 10:29 AM in response to Rsd455

Hello Rsd455,


Thanks for reaching out to us in Apple Support Communities about your Powerbeats Pro are producing an unexpected sound. We're happy to help by looking into this more! 


The following support article provides some troubleshooting steps to try for this behavior:


Reset your Beats earphones - Apple Support


If you still have issues, try connecting your Beats to another device to see if you still have issues:


Set up and use your Powerbeats Pro with an iPhone, Mac, or other device - Apple Support


If you hear this same sound after pairing your Powerbeats Pro with a different device, reach out to Apple Support:


Get Support


Best Regards.

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Powerbeats pro humming sound when in ear

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