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User profile for user: emjayfulmer
emjayfulmer Author
User level: Level 1
5 points

Photos is stuck on "Restoring" on MacBook Pro

I recently updated to Monterey 12.1 and everything seemed to go well. Then, last week I went to open my photos all I got was a screen that said "Restoring..." showing 0% complete. Even after leaving that window open for days, it hasn't changed.


All of my photos are synched to iCloud from different devices. I can access my photos on iCloud and those other devices. But the MacBook Pro 13" is not moving on the "restore".


What do I do next to get it unstuck?

Posted on Jan 31, 2022 1:07 PM

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User profile for user: judysings
judysings
User level: Community Specialist

Feb 1, 2022 11:14 AM in response to emjayfulmer

Hello emjayfulmer,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with restoring iCloud Photos to your Mac. To start, check out the steps listed here to make sure all is set correctly: Set up and use iCloud Photos


If your'e still having issues with restoring the photos, follow the steps listed here as well: Get help with iCloud Photos


We hope this helps.


Cheers!

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Photos is stuck on "Restoring" on MacBook Pro

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