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Hi all🙂
I was lucky enough to find a brand new sealed iphone XS Max few days ago.after activating the phone i typed the serial number on the “check coverage “apple site and it says “purchase date not validated.I contacted apple support to validate the purchase but nothing changed.i understand that the phone came out few years ago,could this be the problem or something is wrong with the device?Thanks
iPhone XS Max, 15
You can also try: Update your proof of purchase - Apple Support. Regardless, contacting Apple Support directly may be required. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.
You can also try: Update your proof of purchase - Apple Support. Regardless, contacting Apple Support directly may be required. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.
None of that matters. As far as Apple is concerned the phone has not yet been purchased because the store did not report the sale to Apple. You can try this→Update your proof of purchase - Apple Support, but you may still need to have the store report the sale.
The phone is legitimate, but it won’t have a warranty until the sale is reported to Apple.
Before i bought it i checked the serial number on the “check coverage” site and it said “please activate your device” but after i set up the phone and i got the “purchase date is not validated” instead of “valid purchase date” the phone was brand new sealed i even paid for the checkmend history checking and everything was “clear”
i reported and they said it can take 48 hours but it was ladt week and still the same situation.if it shows on my icloud device list and i could calibrate the apple tv screen with the phone and download my itunes film purchases it must be a legit phone right?
gabe1983 wrote:
Hi all🙂
I was lucky enough to find a brand new sealed iphone XS Max few days ago.
So, just to be clear. You found this iPhone and did not purchased it ... correct?
Not correct.I found it online from a mobile phone shop in the UK ,i bought for £500
The shop did not report the sale to Apple. Go back to them and tell them to report the sale.
purchase dste not validated
