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User profile for user: Dmcalister73
Dmcalister73 Author
User level: Level 1
4 points

Problem

What to do when an iPhone XR won’t shut off or open any apps?

iPhone XR

Posted on Jan 31, 2022 8:06 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,550 points

Posted on Jan 31, 2022 8:11 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,550 points

Jan 31, 2022 8:11 PM in response to Dmcalister73

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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