apple pay

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apple pay

HI, I want to ask something, my phone’s screen is damaged, can it be reason for that I can not activate Apple Pay on my phone? I add card’s information but it even doesn’t get to the bank, I don’t know why. P.S. my phone is iPhone 11pro and OS 15.3

Posted on Jan 31, 2022 9:25 PM

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Answer 1

ManJor

Community Specialist

Feb 1, 2022 3:36 PM in response to artashes80

Hello artashes80,

It sounds like you are having trouble adding your card to the Wallet app for Apple Pay.

Here are some resources that can help:

Make sure you are using a card from a participating bank Apple Pay participating banks in Canada, Latin America, and the United States

Review the steps in If you can't add a card to Apple Wallet to use with Apple Pay.
- If it continues "If you see the message "Could Not Add Card" or "Invalid Card," contact your bank or card issuer."

Hope this information helps.

Have a good day.

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