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Flashing light

The light on the black box keeps flashing. I have unplugged the unit for hours, I have charged the remote, and I can’t get into Apple TV at all to follow any instructions. My TV goes to HDMI2 like it is supposed to.

Apple TV 4K, tvOS 15

Posted on Feb 1, 2022 3:30 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2022 3:52 AM

The flashing status light signifies a failure to start up properly. You may need to have the system software re-installed. Unfortunately, for the 4K model, users can’t perform the external restore themselves. Instead, contact Apple for assistance.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you […] see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support
1 reply
Question marked as Top-ranking reply

Feb 1, 2022 3:52 AM in response to shirleen180

The flashing status light signifies a failure to start up properly. You may need to have the system software re-installed. Unfortunately, for the 4K model, users can’t perform the external restore themselves. Instead, contact Apple for assistance.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you […] see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support

Flashing light

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