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My new iPad Pro magic keyboard has punctuation keys mixed up. I've checked to make sure I have the correct language selected - US English but still is not working correctly. For example this is what I get when I try to get a question mark _. What am I doing wrong?
Hi there Iowagal51,
We understand you're seeing different punctuation marks than expected when typing on your Magic Keyboard for iPad Pro.
To confirm, is your Magic Keyboard language in English, and your iPad Pro is also set to English?
Learn more here: Change the language and region on iPad
Do you see the same issue when using the onscreen keyboard?
Thanks!
This is the keyboard I just purchased. It is different in how the keys are laid out than my previous magic key board. when I press the key to the left of the M where the semicolon and apostrophe are this is what I get , and<. When I press the N key this is what I get ; a semi colon….
Iowagal51 wrote:
My new iPad Pro magic keyboard has punctuation keys mixed up. I've checked to make sure I have the correct language selected - US English but still is not working correctly. For example this is what I get when I try to get a question mark _. What am I doing wrong?
You have the wrong keyboard mapping selected. The "language" settings are irrelevant. Go to settings > general > keyboard > hardware keyboard and tap over at the right edge. Make sure you have "US" checked and NOT "automatic" or something else.
Your example indicates you probably have Spanish active as a mapping instead of US.
Iowagal51 wrote:
That was the first thing I checked and it is correct. US not Spanish so that doesn't seem to be the problem.
Do you have only one item on your list in settings > general > keyboard > keyboards? And the name of that item is English?
If hardware keyboards has US checked for every keyboard, shift bottom rightmost key has to produce ?
Thanks much for the picture, it solves the mystery!
I thought you had a US keyboard. But you don't, you have a Latin American Spanish keyboard. If you want what you type to match what is printed on the keys, then you should have "Latin American" checked when you tap over at the right edge of the Hardware Keyboard settings (and not US or Automatic or Spanish).
In case you have a problem finding @, it is on Option Q with the Latin American layout.
So your settings look just like this?
And like this?
Yes both are set to English and I don't have the same issue with the online keyboard and I didn't have this issue with the key board I just replaced with this one.
Iowagal51,
Thanks for sharing those additional details.
To look into the issue with the Magic Keyboard layout further, reach out here: Get Support
Take care.
That was the first thing I checked and it is correct. US not Spanish so that doesn't seem to be the problem.
Yes only US English is checked.
Iowagal51 wrote:
Yes
That is very strange. Could you post screenshots of those two settings areas, Keyboards and Hardware Keyboard, from your iPad here? Perhaps there is something else amiss...
Thanks!
What gets typed when you press the key just to the right of L (semicolon/colon)?
What gets typed when you press the key at the right end just above Return (\ | )?
iPad Pro Magic Keyboard
