You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
SMS/MMS are on
IOS most current version
WI-FI on.
I have done all of the above & I can only send a msg. to an Android phone but no pictures. Everything I read states if the above does not work to contact your carrier to update network settings. I did so & network setting were updated . Still does not work.
iPhone 8, iOS 15
I have the same issue, I can’t text pictures to anyone using android phones (verified they have no issues on their end) but I’m having no other issues with anyone else sending photos with Wi-Fi OFF / Cellular Data ON, just updated my iPhone XS Max (10) today never changed any of the settings but I double checked and the SMS/MMS and Group messaging are still on. So I should be able send it as it would be going through carrier services and not iMessage or Wi-Fi anyway. Reached out to my cellular provider and we did all the troubleshooting and updating on their end, the Cust Rep had to transfer me to supervisor or technical supervisor and the call got dropped while I was on hold. So I’m going to have to call back tomorrow.
It just seems like a really strange issue overall because everything else is working fine, my data/ internet is working great with no Wi-Fi. Calls are fine. I’m hoping they will figure it out soon.
Hope that made sense, I’m not really a tech person but I would be interested to know if anyone else is also having this oddly specific problem or gets any further info on how to fix it.
I have the same issue, I can’t text pictures to anyone using android phones (verified they have no issues on their end) but I’m having no other issues with anyone else sending photos with Wi-Fi OFF / Cellular Data ON, just updated my iPhone XS Max (10) today never changed any of the settings but I double checked and the SMS/MMS and Group messaging are still on. So I should be able send it as it would be going through carrier services and not iMessage or Wi-Fi anyway. Reached out to my cellular provider and we did all the troubleshooting and updating on their end, the Cust Rep had to transfer me to supervisor or technical supervisor and the call got dropped while I was on hold. So I’m going to have to call back tomorrow.
It just seems like a really strange issue overall because everything else is working fine, my data/ internet is working great with no Wi-Fi. Calls are fine. I’m hoping they will figure it out soon.
Hope that made sense, I’m not really a tech person but I would be interested to know if anyone else is also having this oddly specific problem or gets any further info on how to fix it.
rwalach wrote:
Cellular data connection? Do you mean connected to my WiFi?
No. You need to turn Cellular data on. Settings>Cellular>Cellular Data>On.
Depending on what country you're in, it may say "mobile" rather than "cellular".
Just a regular size It was a screenshot, fairly small I think, size was 417 KB? I even cropped it to make it smaller thinking that maybe that was an issue. I’ve never had any other issues like that with a screenshot? Tried sending to 3 different android users and they all failed then sent it to an iPhone user and it went right through. Tried one more time after that and gave up for the night lol.
MMS messaging is a carrier feature. You must have MMS messaging enabled in settings, and you must have a cellular data connection for it to work.
Contact your cellular carrier for further assistance.
Cellular data connection? Do you mean connected to my WiFi?
No, I mean cellular data. As in, from your mobile service provider.
NOT WiFi.
What is the size of the picture? Carriers have limits on MMS message sizes.
Cannot send photos to androids from my iphone 8
