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Cannot send photos to androids from my iphone 8

SMS/MMS are on

IOS most current version

WI-FI on.


I have done all of the above & I can only send a msg. to an Android phone but no pictures. Everything I read states if the above does not work to contact your carrier to update network settings. I did so & network setting were updated . Still does not work.



iPhone 8, iOS 15

Posted on Feb 1, 2022 12:13 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2022 6:30 PM

I have the same issue, I can’t text pictures to anyone using android phones (verified they have no issues on their end) but I’m having no other issues with anyone else sending photos with Wi-Fi OFF / Cellular Data ON, just updated my iPhone XS Max (10) today never changed any of the settings but I double checked and the SMS/MMS and Group messaging are still on. So I should be able send it as it would be going through carrier services and not iMessage or Wi-Fi anyway. Reached out to my cellular provider and we did all the troubleshooting and updating on their end, the Cust Rep had to transfer me to supervisor or technical supervisor and the call got dropped while I was on hold. So I’m going to have to call back tomorrow.


It just seems like a really strange issue overall because everything else is working fine, my data/ internet is working great with no Wi-Fi. Calls are fine. I’m hoping they will figure it out soon.

Hope that made sense, I’m not really a tech person but I would be interested to know if anyone else is also having this oddly specific problem or gets any further info on how to fix it.


7 replies
Question marked as Top-ranking reply

Feb 17, 2022 6:30 PM in response to rwalach

I have the same issue, I can’t text pictures to anyone using android phones (verified they have no issues on their end) but I’m having no other issues with anyone else sending photos with Wi-Fi OFF / Cellular Data ON, just updated my iPhone XS Max (10) today never changed any of the settings but I double checked and the SMS/MMS and Group messaging are still on. So I should be able send it as it would be going through carrier services and not iMessage or Wi-Fi anyway. Reached out to my cellular provider and we did all the troubleshooting and updating on their end, the Cust Rep had to transfer me to supervisor or technical supervisor and the call got dropped while I was on hold. So I’m going to have to call back tomorrow.


It just seems like a really strange issue overall because everything else is working fine, my data/ internet is working great with no Wi-Fi. Calls are fine. I’m hoping they will figure it out soon.

Hope that made sense, I’m not really a tech person but I would be interested to know if anyone else is also having this oddly specific problem or gets any further info on how to fix it.


Feb 17, 2022 6:42 PM in response to Lawrence Finch

Just a regular size It was a screenshot, fairly small I think, size was 417 KB? I even cropped it to make it smaller thinking that maybe that was an issue. I’ve never had any other issues like that with a screenshot? Tried sending to 3 different android users and they all failed then sent it to an iPhone user and it went right through. Tried one more time after that and gave up for the night lol.

Cannot send photos to androids from my iphone 8

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