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Audio Problem

I purchased hose of Gucci movie

on Apple TV

but the the Audi with AD

and I try both Audi track

English US and English US AD

both are with audio description

and when I try French or Spanish they are not with audio description !

also I try in iPhone still have same issues

Apple TV 4K, tvOS 15

Posted on Feb 1, 2022 1:02 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2022 12:22 AM

If this happens for one particular title, regardless of Audio Description settings, then contact the iTunes Store staff about possible issues at the source.


User Fabio figured out that that this appears to be specific to the DD 5.1 track. Try setting your streaming device to stereo until they solve this.

1 reply
Question marked as Top-ranking reply

Feb 2, 2022 12:22 AM in response to rrrr52

If this happens for one particular title, regardless of Audio Description settings, then contact the iTunes Store staff about possible issues at the source.


User Fabio figured out that that this appears to be specific to the DD 5.1 track. Try setting your streaming device to stereo until they solve this.

Audio Problem

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