You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to print since MacOS 12.2

I am at a loss as to what is happening.


My MacBook air M1 is connected to your bog standard network. There are two USB Connected printers to PC's that I use. I have had no problem printing to either of them for months, until the latest MacOS 12.2 update. Now I am no longer able to print to either of them. Each time, I am able to see the computers on the network, and connect to them (Ping, Samba/Workgroup, etc...), but the printer system Error Log says "unable to connect" with no further information.


The two Printers are older, but the drivers are still supported:

Brother MFC-2680W

Brother HL-L6200DW

(Both printers use USB instead of network due to only being able to support WEP encryption)


I have tried to following:

Restart Mac

Restart relevant PC's

Restart Router

Deleted and Reinstalled Printer

Reset Printing System

Deleted and reinstalled drivers

Reinstalled printers on relevant computers.

Reset Network on Mac

Reset Keychain access for all relevant computers on Mac


After two conversations with Apple support, the suggestion continues to be "reset the mac". Sorry, but such a small problem does not require such a drastic measure, especially since it was working just fine on 12.1. The odd part is during Add a Printer, the computer can see the printers in the Samba share. It can see every computer on the network, and manually connecting to them works just fine. So I am at a loss as to what this problem is. Every other computer on the network can print to each other, and this Mac was able to until the update.


Any help with this is greatly appreciated.

Posted on Feb 1, 2022 3:27 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2022 7:50 PM

Hi,


Have you checked whether the firmware has been updated? At least for the HL-L6200DW, there was an update only a few days ago.


Do you mean Brother MFC-L2680W ? This model is listed in About AirPrint - Apple Support.


The Brother HL-L6200DW is also listed as a model with support for the driverless AirPrint technology. AirPrint works via an Ethernet connection as well.


The specifications appear to indicate up to WPA2 security.


If necessary, you could perhaps run a comparative test with AirPrint. The printers must then be connected to the same network (Wi-Fi router) as the Mac.


Add a printer to your printer list so you can use it on Mac – Apple Support (UK)


https://support.brother.com/g/b/producttop.aspx?c=us&lang=en&prod=mfcl2680w_us


https://support.brother.com/g/b/producttop.aspx?c=us&lang=en&prod=hll6200dw_us_as

Similar questions

3 replies
Question marked as Top-ranking reply

Feb 1, 2022 7:50 PM in response to Ramosxn40

Hi,


Have you checked whether the firmware has been updated? At least for the HL-L6200DW, there was an update only a few days ago.


Do you mean Brother MFC-L2680W ? This model is listed in About AirPrint - Apple Support.


The Brother HL-L6200DW is also listed as a model with support for the driverless AirPrint technology. AirPrint works via an Ethernet connection as well.


The specifications appear to indicate up to WPA2 security.


If necessary, you could perhaps run a comparative test with AirPrint. The printers must then be connected to the same network (Wi-Fi router) as the Mac.


Add a printer to your printer list so you can use it on Mac – Apple Support (UK)


https://support.brother.com/g/b/producttop.aspx?c=us&lang=en&prod=mfcl2680w_us


https://support.brother.com/g/b/producttop.aspx?c=us&lang=en&prod=hll6200dw_us_as

Unable to print since MacOS 12.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.