Face ID disabled
Hi. My Face ID stopped working. I read that maybe updating the phone would’ve fixed the problem but It didn’t. How can I make an appointment to an Apple store?
iPhone 11 Pro, iOS 15
Question marked as
Best reply
Hi agnese244,
Welcome to the Apple Community.
Here's Apple Support's trouble- shooting article:
If Face ID isn't working on your iPhone or iPad Pro:
https://support.apple.com/en-us/HT208114
Apple Store:
To make a Genius Bar reservation online:
https://www.apple.com/retail/geniusbar/
Or
From iOS device you can use the app to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
Or
Apple phone numbers around the world
Contact Apple for support and service:
https://support.apple.com/en-us/HT201232
All the best :-)