MS

In Messages, I keep losing the icons at the top--for writing a new message/filters/more. They simply disappear; they reappear when I reboot my iphone 8 IOS15.2.1 but I'd rather not have to.


Any solutions/suggestions would be helpful, thanks.


iPhone 8

Posted on Feb 2, 2022 12:15 PM

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Question marked as Top-ranking reply

Posted on Feb 3, 2022 9:47 AM

Hello harrysophie,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with your icons in the Messages app. It looks like your iPhone needs to be updated to iOS 15.3. Before you begin, make sure there is a backup for her data as described here: How to back up your iPhone, iPad, and iPod touch


Then, update your iOS as described here: Update your iPhone, iPad, or iPod touch


We hope this helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Feb 3, 2022 9:47 AM in response to harrysophie

Hello harrysophie,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with your icons in the Messages app. It looks like your iPhone needs to be updated to iOS 15.3. Before you begin, make sure there is a backup for her data as described here: How to back up your iPhone, iPad, and iPod touch


Then, update your iOS as described here: Update your iPhone, iPad, or iPod touch


We hope this helps.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MS

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