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MagSafe charger and iPhone 13

I bought on Jan 20 an iPhone 13, a USB-C adaptor and MagSafe charger. After a week, the charger is not working more. Is there something to do with the iPhone?

iPhone 13 Pro

Posted on Feb 2, 2022 3:01 PM

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Question marked as Best reply

Posted on Feb 2, 2022 3:52 PM

Hello,

Does the phone charge OK directly with the USB-C adapter and the cable that came with your phone? If not, see this:

If your iPhone, iPad, or iPod touch won‘t charge

Also see:

How to use your MagSafe Charger with iPhone 12 models and later

If the MagSafe just doesn't work, you generally have 14 days to return it and get another one.

Or, take it to an authorized location and have it checked.

Good luck.

4 replies
Question marked as Best reply

Feb 2, 2022 3:52 PM in response to CLaserna

Hello,

Does the phone charge OK directly with the USB-C adapter and the cable that came with your phone? If not, see this:

If your iPhone, iPad, or iPod touch won‘t charge

Also see:

How to use your MagSafe Charger with iPhone 12 models and later

If the MagSafe just doesn't work, you generally have 14 days to return it and get another one.

Or, take it to an authorized location and have it checked.

Good luck.

MagSafe charger and iPhone 13

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