My phone is locked to owner in error. How do I get it back?

My phone is locked to owner in error. How do I get it back?

iPhone XR, iOS 15

Posted on Feb 2, 2022 4:09 PM

Reply
1 reply

Feb 3, 2022 2:02 AM in response to tsheena192

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPhone.

To unlock the Phone, you need the Apple ID and password of the previous owner.

Apple cannot help you.

You cannot use the iPhone.


See this Apple article: Activation Lock for iPhone, iPad, and iPod touch

https://support.apple.com/en-us/HT201365

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My phone is locked to owner in error. How do I get it back?

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