phone is locked to owner

Trying to restore my iphone and it won't go to restore. Says an update is needed

Posted on May 15, 2023 5:59 PM

Reply
Question marked as Best reply

Posted on May 15, 2023 6:50 PM

cmphilemon Said:

"phone is locked to owner: Trying to restore my iphone and it won't go to restore. Says an update is needed"

-------


Successfully Updating an iPhone:


A. Troubleshooting an Update not Responding:

Boot Loop: Perhaps it is stuck in a boot loop? This can occur when updating, and it got frozen.  So, user MY User Tip: How to Fix an iPhone in a Boot Loop - User Tip


B. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip

2 replies
Question marked as Best reply

May 15, 2023 6:50 PM in response to cmphilemon

cmphilemon Said:

"phone is locked to owner: Trying to restore my iphone and it won't go to restore. Says an update is needed"

-------


Successfully Updating an iPhone:


A. Troubleshooting an Update not Responding:

Boot Loop: Perhaps it is stuck in a boot loop? This can occur when updating, and it got frozen.  So, user MY User Tip: How to Fix an iPhone in a Boot Loop - User Tip


B. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip

phone is locked to owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.