Not getting verification texts.

Not receiving verifications codes to my iPhone via text. Not from my medical record app, Amazon, Google, my bank, etc. My phone number hasn’t changed in 10 years. I checked all the possible reasons that were suggested in an earlier discussion. None of these phone numbers are blocked. I don’t have any setting turned on to block messages from unknown numbers. And not everything has an alternative method of verification, so it’s turning into a problem with no workaround.

iPhone XS, iOS 15

Posted on Feb 2, 2022 9:46 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2022 10:52 PM

SMS is a carrier-specific feature, please contact them. There is nothing to be enabled on an iPhone for receiving and sending SMSs.


If nothing works get the SIM changed by your carrier.


17 replies

May 1, 2022 4:06 PM in response to veggiedockc

Hi! I had the same problem with not getting verification texts but as it went on I started to realize that I was not getting any SMS at all. I was getting messages from iMessages, so only other Apple users who were using iMessages were actually able to send me anything that I thought was a text message. To fix it I called Verizon and they walked me through the settings. So what you have to do is you go to settings, Messages, enable iMessages, then under that, Send & Receive, And make sure that only your phone number has a checkmark next to it. Both my email address and my phone number had checkmarks, And for whatever reason that broke my ability to receive SMS on my phone. Maybe you've got some other kind of problem but maybe this will help you.

Apr 16, 2022 5:31 PM in response to SravanKrA

This is not a carrier issue. I too have been unable to receive verification texts from certain senders, mainly xfinity. I have T-Mobile and have two lines with them. I mainly use my iPhone, but I also have a galaxy for work related things or when I don’t want to give out my main number. So I changed my mobile number on Xfinity to my galaxy, and bam, I got my verification code. I have a 12 Pro now, but I was still having the same issue on my last iPhone XR which had a different SIM card.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Not getting verification texts.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.