You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Where do I mail my airpods in for service?

The box to ship my airpods back did not come with instructions. Where do I mail them back?

Posted on Feb 3, 2022 4:45 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2022 8:58 PM

Bummers01 Said:

"Where do I mail my airpods in for service?: The box to ship my airpods back did not come with instructions. Where do I mail them back?"

-------


Contact Apple Support:

Ask an Apple Rep where this stands. They'd ship you the box, and you'd place it right in there. The box comes with instructions on packing it. The return shipping labels should be sitting right in there. If it is not, then contact Apple Support, requesting they mail you some.

Apple Phone Support:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

Feb 3, 2022 8:58 PM in response to Bummers01

Bummers01 Said:

"Where do I mail my airpods in for service?: The box to ship my airpods back did not come with instructions. Where do I mail them back?"

-------


Contact Apple Support:

Ask an Apple Rep where this stands. They'd ship you the box, and you'd place it right in there. The box comes with instructions on packing it. The return shipping labels should be sitting right in there. If it is not, then contact Apple Support, requesting they mail you some.

Apple Phone Support:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Where do I mail my airpods in for service?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.