Audiomessages in iMessage as file
Hi.
Starting last fall, I started receiving some of the audio messages in iMessage in the form of files. This is inconvenient, because you need to open a file to listen (sometimes iMessage crashes when you open it). Such files are not auto-deleted after 2 minutes after listening and in order to avoid clogging, you have to manually delete them.
At the same time, these same messages always come as audio messages on a Mac.
Experimentally, it was discovered that the phone comes in the form of files if it is blocked. If the phone is unlocked and I am not even in the iMessage application, then the message will arrive in a normal form, as an audio message.
I applied to Apple Support, but they shrug their hands
I really hope for your help, I'm tired of this behavior of iMessage and don't understand how to fix it.
P.S. iPhone 7, iOS 15 (problem comes in iOS 14 yet)