Where can I find the return label to send my watch in for repair?

My Apple Watch is broken and I want to send it in for repair. After making a case, I received a box from Apple Support to send it in. However I can't find the return label on or in the box (or UPS bag). The manual tells to peel off the label to find the return label, but nothings there.

They cancelled the first repair case (because I reported the missing label). They sended another box, but still no label to be found. So they are going to send me a 3th box.


Am I looking over it? Or is it bad luck. Where is the label normally placed of located?

Apple Watch Series 7

Posted on Feb 3, 2022 7:57 AM

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2 replies

Feb 7, 2022 7:25 AM in response to javaliga

Thanks, but I don't want to return it. I have a support ticket to repair my watch. I'm trying to send it to the support for repairing my watch. I don't have a invoice and an order number, because I didn't bought it in an apple store but with a premium reseller. But the premium reseller charges extra costs for repairing it (it cost more than buying a new one).


Today I received a third box from Apple Support to send in my watch for repair, but again no return label. It must be me, who's not seeing it or doing something wrong I guess.

When I look into the support section I can't find any info on sending in a item for repair or making a return label myself. Only info for returning bought items or refund policy.

When I contact support they tell the return label should be on the box. But I don't see any label on the box.


Hmmm... any thoughts/suggestions/...

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Where can I find the return label to send my watch in for repair?

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