Apple Event: May 7th at 7 am PT

Related Article: What to do before you sell, give away, trade in, or recycle your Mac

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hi - I was having problems with my old Mac pro and after trying a few things thought I could erase everything and reset but after it booted up I got a circle with a line thru it on the initial screen — where the apple usually is

getting a circle with a line thru it when powering up — after trying to erase the data and reset macOS

MacBook Pro 13″, macOS 10.12

Posted on Feb 3, 2022 8:17 AM

Reply
Question marked as Best reply

Posted on Feb 3, 2022 8:19 AM

ccrane1326 wrote:

getting a circle with a line thru it when powering up — after trying to erase the data and reset macOS



If your Mac starts up to a circle with a line through it

https://support.apple.com/en-us/HT210901

1 reply

Hi - I was having problems with my old Mac pro and after trying a few things thought I could erase everything and reset but after it booted up I got a circle with a line thru it on the initial screen — where the apple usually is

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.