cursor is frozen and the computer doesn't recognize a usb or bt mouse. Trying to boot in target disk mode to run disk utility can't select the dialogue button or the HD in preferences. Using the keyboard I am able to get to target disk mode but cannot select. I have tried command T to boot from start up this also is not recognized?
Hi there Bookalaka,
We understand your cursor doesn't move on your Mac, whether using a Bluetooth or USB mouse, even in macOS Recovery.
As the issue occurs with both wired and wireless mice, as well as in macOS Recovery, this may indicate a hardware issue with the Mac itself.
Learn more here: Mac Service and Repair
To explore any available service options, reach out here: Get Support
Regards.
Bookalaka,
To explore any available options to service your Mac and access your drive data, reach out here: Get Support
Keep in mind the details here, if applicable: Obtaining service for your Apple product after an expired warranty
Take care.
Can I mount the drive to run disk utility or is this a hardware issue? As I mentioned I can get to the Target mode screen using the keyboard but do not know how to select the "Dialogue Button" or the HD icon to put in the mode. Are there keyboard controls I need to use? Wanting to know if this is a HD issue or mechanical inside the powerbook.
Bookalaka Said:
"Cursor Stuck: cursor is frozen and the computer doesn't recognize a usb or bt mouse. Trying to boot in target disk mode to run disk utility can't select the dialogue button or the HD in preferences. Using the keyboard I am able to get to target disk mode but cannot select. I have tried command T to boot from start up this also is not recognized?"
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Getting a Cursor to Move:
Google a compatible mouse, and find one off of eBay,
Cursor Stuck
