Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

airpod case isn’t working

my airpod case just suddenly stopped working today meaning that I can’t connect to my AirPods I have tried everything and it still won’t work i even left the case on charge for 3 hours and no light showed up what should I do?

iPhone 11, iOS 15

Posted on Feb 3, 2022 10:32 AM

Reply
Question marked as Best reply

Posted on Feb 3, 2022 7:36 PM

aliciagdow Said:

"airpod case isn’t working: my airpod case just suddenly stopped working today meaning that I can’t connect to my AirPods I have tried everything and it still won’t work i even left the case on charge for 3 hours and no light showed up what should I do?"

-------


Troubleshooting AirPods Charge:

A. A Few Links to Visit:




B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.
4 replies
Question marked as Best reply

Feb 3, 2022 7:36 PM in response to aliciagdow

aliciagdow Said:

"airpod case isn’t working: my airpod case just suddenly stopped working today meaning that I can’t connect to my AirPods I have tried everything and it still won’t work i even left the case on charge for 3 hours and no light showed up what should I do?"

-------


Troubleshooting AirPods Charge:

A. A Few Links to Visit:




B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

airpod case isn’t working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.