You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Airpod Pro Max Headphones - Static on Zoom

My headphones work perfectly in all situations except for using them on Zoom. There is a constant static / crackling I hear. Has this been addressed?

Posted on Feb 3, 2022 11:59 AM

Reply
2 replies

Feb 3, 2022 7:44 PM in response to AirPodProMax_ZoomStatic

AirPodProMax_ZoomStatic Said:

"Airpod Pro Max Headphones - Static on Zoom: My headphones work perfectly in all situations except for using them on Zoom. There is a constant static / crackling I hear. Has this been addressed?"

-------


Troubleshooting AirPods and Zoom:


A. Any Mute Button?:

If there is a mute option on your device, then try muting it and then unmuting it.


B. Verify Output Permissions:

Go Here: Change the Sound Output Settings on Mac. See if Zoom is permitted to use your speaker (AirPods).


C. Contact the Developer (Zoom):

Contact Zoom, as they are the Third-Party developer of the app being used here. Go Here: Technical Support - Zoom

Airpod Pro Max Headphones - Static on Zoom

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.