password changed, then forgotten.. tries 10 plus times .. locked out and now it says connect to itunes...
we are connected but still don't see how to fix as we want to reopen device to remove info on it
iPhone 6, iOS 12
Once the phone is disabled it is too late to recover any information on the phone that was not backed up.
See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
Once the phone is disabled it is too late to recover any information on the phone that was not backed up.
See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
iphone password lost... trying to reset so all info on phone is not lost
