Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't sign into my old iPad

I’m trying to sign into my old iPad.It is asking for PASSWORD for email@me.com.I’m new at this .


[Personal Information Edited by Moderator]

Posted on Feb 4, 2022 10:56 AM

Reply
Question marked as Best reply

Posted on Feb 4, 2022 12:30 PM

You have encountered Activation Lock. You will need the Apple ID and password of the person who set up the device. Without that info, you will never be able to use the iPad. We can't help and Apple will not unless you can provide the original receipt clearly showing the serial number.

How to remove Activation Lock - Apple Support

You can recycle the device at any Apple Store.

1 reply
Question marked as Best reply

Feb 4, 2022 12:30 PM in response to Alfredlucky1

You have encountered Activation Lock. You will need the Apple ID and password of the person who set up the device. Without that info, you will never be able to use the iPad. We can't help and Apple will not unless you can provide the original receipt clearly showing the serial number.

How to remove Activation Lock - Apple Support

You can recycle the device at any Apple Store.

Can't sign into my old iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.