Setting up new iPhone 11 software update

So I just got a new iPhone 11 and it’s doin a software update for iOS 15.3 but I says install with a loading thing beside it and I can’t click anything. What do I do?

Posted on Feb 4, 2022 10:42 AM

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Posted on Feb 4, 2022 1:46 PM

You have to hard reboot your phone.

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

10 replies

Feb 4, 2022 10:53 AM in response to Kurtosis12

Kurtosis12 wrote:

You need both a WiFi connection and an active cellular connection to perform the iOS update.

No you don't. You can't update over cellular unless you are using 5G.


Wi-Fi is all that is required to update successfully.


Seems like its trying to load something but has not finished.


Maybe you can try to exit the screen and try again. Or wait a while.

Feb 4, 2022 1:36 PM in response to Phil0124

Phil0124 wrote:


Kurtosis12 wrote:

Disregarding the new capability to install with a 5G connection -

"Wi-Fi is all that is required to update successfully."

No it's not, you need a cellular connection to verify the update.

WiFi downloads the update, cellular verifies it.
What are you talking about? You don't need a cellular connection to verify the update. Verification is done on on Wi-Fi as well. Where are you getting this requirement from. Its never been a thing.

It won’t let me set up the cellular connection
The cellular connection is not required to update or verify the update. However, you can insert your SIM card into the iPhone to get the cellular connection, or wait until the update completes and setup an eSim if your iPhone supports it.


This has been a common issue recently. I’ve seen many threads where the phone would not complete activation without a cellular connection, and that it did activate once the cellular connection was established. I know it’s not supposed to work that way, but empirically this currently appears to be necessary.


However, in this thread it hasn’t gotten to the point of activation, so there is some other problem if it doesn’t install when Install Now is tapped. Either that, or it may be that additional patience is required.

Feb 4, 2022 11:42 AM in response to Kurtosis12

Kurtosis12 wrote:

Disregarding the new capability to install with a 5G connection -

"Wi-Fi is all that is required to update successfully."

No it's not, you need a cellular connection to verify the update.

WiFi downloads the update, cellular verifies it.

What are you talking about? You don't need a cellular connection to verify the update. Verification is done on on Wi-Fi as well. Where are you getting this requirement from. Its never been a thing.


It won’t let me set up the cellular connection

The cellular connection is not required to update or verify the update. However, you can insert your SIM card into the iPhone to get the cellular connection, or wait until the update completes and setup an eSim if your iPhone supports it.



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Setting up new iPhone 11 software update

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