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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Last night when I went to stream a movie and watch it via screen mirroring I get an message about the video cannot be played. Nothing changed with my set up and it worked just fine last week, and mirroring showed my phone screen just fine. It’s the Apple TV model the one you cannot download apps to - so I stream Disney plus.
any thoughts and suggestions?
What is your model Apple TV? Identify your Apple TV model - Apple Support
Downloaded content (rather than direct streaming) may not be AirPlay supported.
Hi mickeddie,
Thank you for posting in Apple Support Communities! From our understanding, you are attempting to screen mirror Disney + from your iPhone to your Apple TV and the video will not play, is that right? You mention that this worked previously, did it work with Disney + or with a different app?
You can try the steps in this article: If screen mirroring or streaming isn't working on your AirPlay-compatible device.
Hope that helps!
mickeddie,
Got it. You may need to reach out to the app developers for further assistance. It possible that you are unable to screen mirror those apps because they contain copyright material. This would be expected behavior. The app developers would be the best to confirm that.
How to contact an app developer
Have a good one!
It’s happening with all streaming apps. Disney, Netflix, Amazon prime.
It worked fine last week and works fine on another Apple TV device
Strange it’s working now.
Error message streaming to screen mirror
