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Hi. I don't know exactly what is the problem. When I take a photo on an iPhone it looks normal but as soon as I send it to another iPhone or upload it on social media the yellow color changes dramatically. As if someone changed the saturation of yellow.
Tried to search related questions on the internet but it says the problem is with the display and the Night Shift
iPhone XR
Hi there _mr_max_,
We like to share our own photos on social media, along with sending them through Messages. Let's team up to help look into what's happening when you do the same:
Cheers!
Okay, so I tried everything and here are my observations:
I sent the image with Airdrop to another iPhone and the photo looked less yellow but then I sent this "less yellow" image back to my phone and it retained the original colors
The next thing i did is trying almost every single messenger. Here I noticed that sending the photo through Telegram doesn't affect image quality, but in WhatsApp, Instagram, etc.. it does.
Maybe it's image compression algorithm or something like that?
Because Telegram is known for keeping the photos at the same size and not compressing it unlike others.
Hello Hi there _mr_max_,
Restoring your iPhone would put a new copy of the iOS system on it, along with not causing this specific issue to occur.
As this occurs with a photo you sent to another device, let's focus on your iPhone:
Take care!
1. No, in my photos app it's fine, if I send it to someone then the issue appears
2. Yes, I disabled Night Shift but it didn't help
1. I noticed this 2-3 days ago when I posted a picture on social media. It looked significantly less yellow than the photo on my gallery
2. I tried sending the photo with Airdrop to another iPhone and the issue remained. Same goes for Messages and social media
3. I don't think it is a problem with Night Shift because all my old photos look normal, and don't have problems with color reproduction
4. Updated the phone to iOS 15.3 but everything remains the same
Less than a year ago my IPhone got a memory overload, and only displayed the Apple logo so in order to make it work again I put it to DFU mode. Because of that I lost all the memory. Maybe it somehow damaged my phone and now this issue appears?
Hey _mr_max_,
Based on the details you provided, along with the steps tried, we agree this is unexpected behavior for photos. This is also backed up in that some apps have the issue, while others do not.
We recommend contacting Apple next, letting them know what's been tried, along with what's happening with your photos: Get Support
Have a good one!
I've been thinking, is there a way to somehow solve the problem by connecting the iphone to a laptop with itunes? Does itunes have color settings or something similar?
Camera color reproduction
