When I recently updated my iPhone XR. I noticed I’m no longer getting a red dot to show I have a message, I went to settings>notifications>messages and made sure the badges button was turned on. I’m still not getting the red dot. If I’m not near my phone to hear it when I get a message, I don’t see that I have one now without the red dot. Help!
iPhone XR, iOS 15
Hey patlambert107,
It sounds like you're having an issue with notifications for Messages on your iPhone. We can understand wanting to look into that further. We want to help.
First, we'd recommend checking to see if you have any Focus settings that could be preventing notifications: Use Focus on your iPhone, iPad, or iPod touch
We'd also suggest checking to see if Hide Alerts are enabled for any conversations in Messages: Use Messages on your iPhone, iPad, or iPod touch
"Turn on Hide alerts
.When Hide Alerts is on, the Alerts button appears next to the conversation. This stops notifications only for that conversation, not your device. You’ll still receive all other messages and see notifications for them on your Lock screen."
Thanks!
Hey patlambert107,
It sounds like you're having an issue with notifications for Messages on your iPhone. We can understand wanting to look into that further. We want to help.
First, we'd recommend checking to see if you have any Focus settings that could be preventing notifications: Use Focus on your iPhone, iPad, or iPod touch
We'd also suggest checking to see if Hide Alerts are enabled for any conversations in Messages: Use Messages on your iPhone, iPad, or iPod touch
"Turn on Hide alerts
.When Hide Alerts is on, the Alerts button appears next to the conversation. This stops notifications only for that conversation, not your device. You’ll still receive all other messages and see notifications for them on your Lock screen."
Thanks!
Red dot above message icon
