Battery health

norshafiqah146 Said"

"Battery health: i heard i can change new battery if my health battery 80% and i buy my phone less than 2years, what should i said to apple store?"

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Troubleshooting Getting a New Battery:

A. What to Tell Apple:

You'd have to wait until it gets to 79%. Tell app what has occurred, and how you have been using it since. Let them know if you have had the battery replaced by a third-party company. If this is not covered under AppleCare, then it may cost a few. Finally, let them know how you have troubleshot it thus far.

B. Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

C. Troubleshooting iPhone Charge:

For Troubleshooting the charge, see my following reply.

norshafiqah146 Said:

"Battery health: i heard i can change new battery if my health battery 80% and i buy my phone less than 2years, what should i said to apple store?"

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Troubleshooting iPhone Charge:

Refer to these links:

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support

II. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support

III. A Few Apple Support Sites that May Help:

• iPhone Battery and Performance - Apple Support

• Charge and Monitor the iPhone Battery - Apple Support

• About the Battery Usage on your iPhone - Apple Support

• About Optimized Battery Charging on your iPhone - Apple Support

• If you see "Your iPhone Battery may Need to be Serviced" - Apple Support

• Use Low Power Mode to Save Battery Life on your iPhone - Apple Support

No. The battery would be replaced under warranty ONLY if within the first year of ownership, Battery Health dips to 80% or less. If you have owned your phone more than a year, when it's time to get the battery replaced, it will be at your expense.