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YertMueller Author

Level 1

15 points

Email questionable.

I received this PDF in an email . what does this mean ? Is it legitimate ? Thanks for your help, Robert Brown

Policy Violation

Immediate action required : Your AppIe lD need

additional verification

Dear Client

We have recently detected that your AppIe lD has been

having an issue with your billing account.

We are unable to verify the billing information you provided.

Your AppIe lD has been suspended and a notification has

been sent to the Billing Account owner. Please work with

them to resolve the issue.

We will delete your AppIe lD unless the billing owner corrects

the violations by filling out the Account Verification Form within

24 hours.

This form verifies your identity and ownership of the

payment instrument.

Failure to provide the requested documents may result in

permanent account closure,

Click Account Verification Form to resolve the issue.

Sincerly,

AppIe

I received this PDF in an email . what does this mean ? Is it legitimate ? Thanks for your help, Robert Brown

Posted on Feb 5, 2022 3:03 AM

Best reply

stedman1

Community+ 2024

Level 10

256,944 points

Posted on Feb 5, 2022 3:10 AM

Apple does not send such messages.
Apple would not warn of a pending account issue, giving you a deadline to fix the issue.
Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer(s), Dear Client(s), or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately.

https://support.apple.com/en-us/HT201355

The links below have information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

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Email questionable.

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