Can’t access Apple Music on ps5

Hey I can’t access Apple Music on my ps5 it tells me that there was an error and they can’t link my account. I’ve spoken to Sony and they told me to contact you guys.

iPhone 11, iOS 14

Posted on Feb 5, 2022 10:21 AM

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Question marked as Top-ranking reply

Posted on Feb 6, 2022 10:42 AM

Hello there Jonah1218,


Welcome to Apple Support Communities. Thanks for reaching out to us for help with setting up the Apple Music on your PS5. First, you will need to confirm that Apple Music is supported on the PS5 in your region. Get started here:


How to set up Apple Music on PS5 consoles


Scroll down to "Which countries/regions support Apple Music on PS5 consoles?", and click the "+" next to "Countries/regions that support Apple Music". If your region is listed, follow the steps in that article to get your Apple Music set up.


Feel free to reach back out if you have any questions.


Have a great day!

1 reply
Question marked as Top-ranking reply

Feb 6, 2022 10:42 AM in response to Jonah1218

Hello there Jonah1218,


Welcome to Apple Support Communities. Thanks for reaching out to us for help with setting up the Apple Music on your PS5. First, you will need to confirm that Apple Music is supported on the PS5 in your region. Get started here:


How to set up Apple Music on PS5 consoles


Scroll down to "Which countries/regions support Apple Music on PS5 consoles?", and click the "+" next to "Countries/regions that support Apple Music". If your region is listed, follow the steps in that article to get your Apple Music set up.


Feel free to reach back out if you have any questions.


Have a great day!

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Can’t access Apple Music on ps5

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