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Trouble accessing apple music on the PC

So it is showing me this image I put below even though I successfully logged in and also have an ongoing subscription and yet it does not load in my account just stays on the same page leaving me unable to use Apple Music


Kind regards, would be much appreciated if i get a way around it or a quick fix

Damian,

iPhone 14, iOS 17

Posted on Feb 18, 2024 8:11 AM

Reply
5 replies

Feb 21, 2024 1:23 PM in response to Damiansc

You may want to check you are signed in (to your iPhone) with the correct Apple ID:

How to: Sign in with your Apple ID - Apple Support


(If you do not have an Apple ID, see: How to create a new Apple ID - Apple Support)


Then, as you already have a subscription to Apple Music:

On your Mac or PC

  1. Open the Apple Music app or iTunes.
  2. In the menu bar at the top of your screen, choose Account > Sign In.
  3. Sign in with your Apple ID and password.


Above method is from the article: Join Apple Music - Apple Support

Hope this works for you :-)

Feb 18, 2024 9:17 PM in response to Damiansc

Wondering what happens when you click the white "Try it now" button in your image.

Eg: Do you get to go to an option where you can click "already subscribed" ?


If you haven't already:

✽ You might want to try signing out, closing and re-opening the app, and signing back in.


✽ Would updating your Windows OS version help...


✽ Try going to music.apple.com.

Sign in with the Apple ID and password that you use with your Apple Music subscription.



Apple support has various "how to" articles online:


Eg: How to: Add and download music on Windows - Apple Support


If you use iCloud: Use iCloud Music Library on PC - Apple Support

______________

Online resource:

Apple Music User Guide for Windows - Apple Support

_________________________

Apple Music Support website: (info. / support / contact options etc.)

Music — Official Apple Support

Trouble accessing apple music on the PC

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