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User profile for user: MaxTatlum
MaxTatlum Author
User level: Level 1
4 points

В приложении Музыка перестали работать клавиши Назад - Старт / Пауза - Вперед

Клавиши встроенной механической клавиатуры Назад - Старт / Пауза - Вперед перестали работать во время открытого или запущенного в фоне приложении Музыка. Но продолжают работать в других приложениях, например, в браузере Хром. Там можно управлять воспроизведением медиа как в фоне, так и во время открытого окна.


Плашка запущенного приложения в строке Док появляется, но контролы управления на ней никак не реагируют на нажатия. Они могут только перевести окно приложения Музыка в активный режим, но если нажимать там на кнопки, то ничего с музыкой не происходит.



Выход, вход в приложение Музыка, а также рестарт компьютера не помогли.


Как вернуть управление при помощи клавиатуры в приложение Музыка?





MacBook Pro 14″, macOS 12.2

Posted on Feb 5, 2022 9:42 PM

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User profile for user: Chris_V89
Chris_V89
User level: Community Specialist

Posted on Feb 7, 2022 11:54 AM

MaxTatlum,


Thanks for providing that clarification for us. We understand you're having issues with the F keys used for music playback is not working as expected in the Music app, but works as expected in other applications. We'd be happy to help look closer into this with you.


To start, let's try testing the issue in safe mode. Safe mode be used to help determine whether an issue is caused by software that loads as your Mac starts up. For steps on how to boot into safe mode, and what to do if the issue does or doesn't occur in safe mode, check out this link here: How to use safe mode on your Mac - Apple Support


Keep us updated on the results after testing in safe mode, and any other steps you tried using the resource above.


Take care!

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User profile for user: Chris_V89
Chris_V89
User level: Community Specialist

Feb 7, 2022 11:54 AM in response to MaxTatlum

MaxTatlum,


Thanks for providing that clarification for us. We understand you're having issues with the F keys used for music playback is not working as expected in the Music app, but works as expected in other applications. We'd be happy to help look closer into this with you.


To start, let's try testing the issue in safe mode. Safe mode be used to help determine whether an issue is caused by software that loads as your Mac starts up. For steps on how to boot into safe mode, and what to do if the issue does or doesn't occur in safe mode, check out this link here: How to use safe mode on your Mac - Apple Support


Keep us updated on the results after testing in safe mode, and any other steps you tried using the resource above.


Take care!

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User profile for user: MaxTatlum
MaxTatlum Author
User level: Level 1
4 points

Feb 6, 2022 11:01 PM in response to Chris_V89

In the Music application, the Back - Start / Pause - Forward keys stopped working.


The built-in mechanical keyboard keys Back - Start / Pause - Forward stopped working while the Music application was open or running in the background. But they continue to work in other applications, for example, in the Chrome browser. There you can control media playback both in the background and while the window is open.


The dice of the running application appears in the Dock line, but the control controls on it do not react in any way to pressing. They can only make the Music application window active, but if you press the buttons there, nothing happens to the music.


Logging out, logging into the Music app, and restarting the computer didn't help either.


How to return keyboard control to the Music application?

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В приложении Музыка перестали работать клавиши Назад - Старт / Пауза - Вперед

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