В приложении Музыка перестали работать клавиши Назад - Старт / Пауза - Вперед

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В приложении Музыка перестали работать клавиши Назад - Старт / Пауза - Вперед

Клавиши встроенной механической клавиатуры Назад - Старт / Пауза - Вперед перестали работать во время открытого или запущенного в фоне приложении Музыка. Но продолжают работать в других приложениях, например, в браузере Хром. Там можно управлять воспроизведением медиа как в фоне, так и во время открытого окна.

Плашка запущенного приложения в строке Док появляется, но контролы управления на ней никак не реагируют на нажатия. Они могут только перевести окно приложения Музыка в активный режим, но если нажимать там на кнопки, то ничего с музыкой не происходит.

Выход, вход в приложение Музыка, а также рестарт компьютера не помогли.

Как вернуть управление при помощи клавиатуры в приложение Музыка?

MacBook Pro 14″, macOS 12.2

Posted on Feb 5, 2022 9:42 PM

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Answer 1

Top-ranking reply

Chris_V89

Community Specialist

Feb 7, 2022 11:54 AM in response to MaxTatlum

MaxTatlum,

Thanks for providing that clarification for us. We understand you're having issues with the F keys used for music playback is not working as expected in the Music app, but works as expected in other applications. We'd be happy to help look closer into this with you.

To start, let's try testing the issue in safe mode. Safe mode be used to help determine whether an issue is caused by software that loads as your Mac starts up. For steps on how to boot into safe mode, and what to do if the issue does or doesn't occur in safe mode, check out this link here: How to use safe mode on your Mac - Apple Support

Keep us updated on the results after testing in safe mode, and any other steps you tried using the resource above.

Take care!

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Answer 2

Chris_V89

Community Specialist

Feb 6, 2022 3:45 PM in response to MaxTatlum

Hi MaxTatlum,

Thank you for using the Apple Support Communities. You’ve posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.

Thanks!

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Answer 3

MaxTatlum Author

Level 1

4 points

Feb 6, 2022 11:01 PM in response to Chris_V89

In the Music application, the Back - Start / Pause - Forward keys stopped working.

The built-in mechanical keyboard keys Back - Start / Pause - Forward stopped working while the Music application was open or running in the background. But they continue to work in other applications, for example, in the Chrome browser. There you can control media playback both in the background and while the window is open.

The dice of the running application appears in the Dock line, but the control controls on it do not react in any way to pressing. They can only make the Music application window active, but if you press the buttons there, nothing happens to the music.

Logging out, logging into the Music app, and restarting the computer didn't help either.

How to return keyboard control to the Music application?

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Answer 4

Chris_V89

Community Specialist

Feb 11, 2022 10:51 AM in response to MaxTatlum

MaxTatlum,

Thanks for keeping us updated!

We're glad to hear that was able to get your issue resolved.

Please feel free to reach back out to the Apple Support Communities if you have any other questions.

Have a great day!

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Answer 5

MaxTatlum Author

Level 1

4 points

Feb 8, 2022 8:28 PM in response to Chris_V89

I restarted my Mac in safe mode.

During this mode, the error disappeared, the music was controlled from the keyboard.

After that, I restarted my Mac normally. The error has been fixed.

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В приложении Музыка перестали работать клавиши Назад - Старт / Пауза - Вперед

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