I can't transfer files from Android to my iPhone

Thank you for your reply!

Have you tried these steps and not worked for you:

If you need help with the transfer

• Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
• On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
• Restart both of your devices and try again.
• On your Android device, turn off your cellular data connection. Then try the transfer again.

You can also transfer data manually by following the steps in the following link :

https://support.apple.com/en-us/HT205063

Plenty of us have made the move, myself three years ago using the manual method. If you are keeping your droid data and media backed up it should not be a problem.

You have been given two methods by lafeef and some gratitude and recognition is normally given.

Yes Apple Support will help as part of your 90 days complementary support.

Hello there!

Please follow the steps in the following link for support with this issue: 

https://support.apple.com/en-us/HT201196

Great response 👍

Thank you 🙏

I’m sorry to hear that!

You can get more support by contacting official Apple Support at the following link and they will further assist you with this issue:

Get Support