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wifi

Hello I have an iPhone 13 mini when I am not using the phone we disconnect from Wi-Fi

Posted on Feb 6, 2022 9:51 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2022 9:35 AM

Hey there, and welcome to Apple Support Communities, antonín163.


We see you're having some trouble with your Wi-Fi. We've got some questions to better understand what's going on.


•Which iOS version do you have installed? You can find that by going to Settings > General > About.

•Does it connect back to Wi-Fi when you start using it again?

•Does this happen on all Wi-Fi networks?


We look forward to your responses.

6 replies
Question marked as Top-ranking reply

Feb 7, 2022 9:35 AM in response to antonín163

Hey there, and welcome to Apple Support Communities, antonín163.


We see you're having some trouble with your Wi-Fi. We've got some questions to better understand what's going on.


•Which iOS version do you have installed? You can find that by going to Settings > General > About.

•Does it connect back to Wi-Fi when you start using it again?

•Does this happen on all Wi-Fi networks?


We look forward to your responses.

Feb 10, 2022 6:46 AM in response to antonín163

antonín163,


Let's continue with trying some additional steps to resolve this.


Please go to Settings > Wi-Fi and tap "Forget This Network". Then try joining the network again. Be sure to verify "Auto-Join" is turned on as well.


If you continue to experience the same thing, try resetting the network settings. This resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before. Make sure you have your Wi-Fi network password handy before completing this step. Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Once this completes, test to see if the issues are resolved.


Cheers.

wifi

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