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Trying to use Apple gift cards to buy MBP.

I ordered a MacBook Pro, AppleCare, a dongle, Magic Mouse and magic keyboard yesterday online at apple.com. Prior to ordering I added $500.00 in gift cards to my Apple ID. Since the $500.00 would not cover the full cost of the purchase I used the debit card that was on file with my Apple ID. The $500.00 has not been used out of the account yet. The Mouse, Dongle and keyboard have shown as shipped and the transactions cleared. Anyone experienced this?

Posted on Feb 6, 2022 12:59 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2022 7:53 PM

Usually, a company cannot charge for an item until the item has shipped. Since your full order has not shipped, there is no evidence that anything is currently wrong.


If you have further questions this is not where you should ask them. This is the App Store forum. Downloadable software apps for Apple devices.


Contact Apple retail for further questions. 1-800-MY-APPLE


M1 Mac mini, macOS 12.1; Watch, series 5 GPS/cellular, watchOS 8.3; iPad Pro 2nd Gen, iPadOS 15.2; iPad Air 2, iPadOS 15.2; iPhone 12 Pro, iOS 15.2; TV 4th Gen, tvOS 15.2; HomePods, audioOS 15.2 and Airport Express w/ Airplay 2

2 replies
Question marked as Top-ranking reply

Feb 6, 2022 7:53 PM in response to Jeff_Woodall_Designs

Usually, a company cannot charge for an item until the item has shipped. Since your full order has not shipped, there is no evidence that anything is currently wrong.


If you have further questions this is not where you should ask them. This is the App Store forum. Downloadable software apps for Apple devices.


Contact Apple retail for further questions. 1-800-MY-APPLE


M1 Mac mini, macOS 12.1; Watch, series 5 GPS/cellular, watchOS 8.3; iPad Pro 2nd Gen, iPadOS 15.2; iPad Air 2, iPadOS 15.2; iPhone 12 Pro, iOS 15.2; TV 4th Gen, tvOS 15.2; HomePods, audioOS 15.2 and Airport Express w/ Airplay 2

Trying to use Apple gift cards to buy MBP.

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