You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

refund for simply piano / joy tunes

hi, I did the trial lesson of simply piano or joy tunes and I got charged 149.00 for it. When I look up how much it cost its not even that much for a year subscription. I figured I'd pay for a month not a year and I never would have thought it was 150 dollars.. thats insane. I would like to get a full refund and ill get rid of the app because now I dont want to even try it for a month.

MacBook Pro 13″, macOS 12.2

Posted on Feb 6, 2022 1:52 PM

Reply
1 reply

Feb 7, 2022 11:22 AM in response to seanbusch89

Hi seanbusch89,


Thank you for posting in Apple Support Communities! From our understanding, you are looking to get a refund for a subscription through Apple, do we have that right? We are a user to user community so we do not have access to your account here.


You can follow the steps in this article: How to cancel a subscription from Apple to cancel the subscription.


Then you can follow the steps here: Request a refund for apps or content that you bought from Apple.


As mentioned in the article you came from ( Check the status of a refund for apps or content that you bought from Apple) you should receive an update within 48 hours.


Have a good one!

refund for simply piano / joy tunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.