hi, I did the trial lesson of simply piano or joy tunes and I got charged 149.00 for it. When I look up how much it cost its not even that much for a year subscription. I figured I'd pay for a month not a year and I never would have thought it was 150 dollars.. thats insane. I would like to get a full refund and ill get rid of the app because now I dont want to even try it for a month.
MacBook Pro 13″, macOS 12.2
Hi seanbusch89,
Thank you for posting in Apple Support Communities! From our understanding, you are looking to get a refund for a subscription through Apple, do we have that right? We are a user to user community so we do not have access to your account here.
You can follow the steps in this article: How to cancel a subscription from Apple to cancel the subscription.
Then you can follow the steps here: Request a refund for apps or content that you bought from Apple.
As mentioned in the article you came from ( Check the status of a refund for apps or content that you bought from Apple) you should receive an update within 48 hours.
Have a good one!
Hi seanbusch89,
Thank you for posting in Apple Support Communities! From our understanding, you are looking to get a refund for a subscription through Apple, do we have that right? We are a user to user community so we do not have access to your account here.
You can follow the steps in this article: How to cancel a subscription from Apple to cancel the subscription.
Then you can follow the steps here: Request a refund for apps or content that you bought from Apple.
As mentioned in the article you came from ( Check the status of a refund for apps or content that you bought from Apple) you should receive an update within 48 hours.
Have a good one!
refund for simply piano / joy tunes
