Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do you get in an iPad if you forgot the password?

Someone gave me an iPad, but does not remember the password, nor the Apple ID info. Is there a way to get into the iPad and do a hard reset?

Posted on Feb 6, 2022 7:34 PM

Reply
Question marked as Best reply

Posted on Feb 6, 2022 8:39 PM

OsborneSR Said:

"Someone gave me an iPad, but does not remember the password, nor the Apple ID info. Is there a way to get into the iPad and do a hard reset?"

-------


Getting this Unlocked:

Do your Know this "Someone"? If this is not your Apple ID, then the person who has this Apple ID needs to unlock it. If you have no idea who it it, then trash it. Being locked is a theft deterrent. This is the site the previous owner should have used prior to handing it over to this "someone": What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support

3 replies
Question marked as Best reply

Feb 6, 2022 8:39 PM in response to OsborneSR

OsborneSR Said:

"Someone gave me an iPad, but does not remember the password, nor the Apple ID info. Is there a way to get into the iPad and do a hard reset?"

-------


Getting this Unlocked:

Do your Know this "Someone"? If this is not your Apple ID, then the person who has this Apple ID needs to unlock it. If you have no idea who it it, then trash it. Being locked is a theft deterrent. This is the site the previous owner should have used prior to handing it over to this "someone": What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support

Feb 7, 2022 4:13 AM in response to OsborneSR

Is the iPad disabled or Activation Locked? If so, the iPad is useless to you.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community



Here is what Apple suggests when purchasing used:


Check for Activation Lock before you buy a device from someone else


Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use: 

  1. Turn on and unlock the device. 
  2. If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad, or iPod touch until it's been erased.
  3. Begin the device setup process.
  4. If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, contact them as soon as possible and ask them to use a browser to remove the device from their account. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.

You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.

Feb 6, 2022 9:35 PM in response to OsborneSR

Hi OsborneSR,

first you will need to connect a charger to the iPad and a laptop.

next go to the iTunes Store on the laptop and click the iPad icon that says (whatever the iPad model it is).

then click the erase icon on the laptop.

it will then reset everything.

(also it will show on the iPad connected to iTunes)


sincerely,

Reuben11

How do you get in an iPad if you forgot the password?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.