Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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frxanci Author

Level 1

4 points

Apple Music

ive a prob with my apple music, it doesn’t work nd ive a note which “error -42800”

what does it mean? :,)

iPhone X

Posted on Feb 7, 2022 6:30 AM

Best reply

ryane77

Community Specialist

Posted on Feb 8, 2022 8:47 AM

Hi frxanci,

Thank you for using the Apple Support Communities. We see you're having some issues with Apple Music and receive an error -42800. We'd like to help out.

To troubleshoot this, we recommend making sure that your device is running iOS 15.3. You can check under Settings > General > About. If you do find you need to update, be sure to back up first: Update your iPhone, iPad, or iPod touch

If the issue persists, or if you're already updated, we recommend contacting Apple directly next: Get Support

Take care.

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Apple Music

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